Terms of Service

Last Updated: October 29, 2026

Welcome to Brunexo. These Terms of Service (“Terms”) govern your access to and use of our website and your purchases of products offered through it.

By accessing our website or placing an order, you agree to these Terms. If you do not agree, please discontinue use of our website.

1. About Brunexo

Brunexo is an online retail brand offering bags and related accessories.

For questions about our products, orders, or these Terms, please contact:

Contact Person: NENENG MULY
Email: up@brunexo.com
Phone: 82330678903

2. Products and Product Information

We make reasonable efforts to display product descriptions, photographs, colors, dimensions, materials, and other product details accurately.

Actual product appearance may vary slightly depending on lighting, photography, or screen settings.

Customers should review the product description, dimensions, materials, and other available information before placing an order. If you have questions about a product, please contact us before purchasing.

3. Pricing and Product Availability

Product prices, availability, and applicable shipping charges are displayed during the purchasing process.

We may update product information and prices as permitted by law. Changes will not affect orders already accepted, except where correction or other action is legally required.

If an item becomes unavailable after an order is placed, we will contact the customer and arrange an appropriate resolution, which may include cancellation and a refund.

4. Orders and Order Acceptance

When placing an order, you agree to provide accurate, complete, and current information.

An order confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We may reject or cancel an order where permitted by law, including in cases involving suspected fraud, incorrect pricing, inventory issues, or inaccurate order information.

If payment has already been collected for an order that is cancelled, any applicable refund will be processed in accordance with our policies and applicable law.

5. Payments

Payments are accepted through the payment methods displayed at checkout.

We may use third-party payment providers, including PayPal, to process transactions. Your use of these payment services may also be subject to their respective terms and policies.

You must be authorized to use the payment method selected for your purchase. We may take reasonable steps to verify transactions and prevent fraudulent or unauthorized activity.

6. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery estimates are provided for guidance and may vary due to carrier operations, customs procedures, weather, holidays, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information at checkout.

Please review our Shipping Policy for further details about processing times, delivery estimates, and tracking.

7. Returns, Refunds, and Cancellations

Returns, refunds, replacements, and cancellations are handled in accordance with our Return & Refund Policy and applicable law.

If you receive a damaged, defective, incorrect, or incomplete item, please contact us so we can review the issue and explain the available options.

Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded or limited.

8. Acceptable Use

You agree not to:

  • Use our website for unlawful or fraudulent purposes.
  • Submit false or unauthorized payment information.
  • Interfere with the security or operation of our website.
  • Attempt to gain unauthorized access to our systems or other users’ information.
  • Use website content in a manner that infringes the rights of others.

We may take reasonable measures to address activity that violates these Terms or applicable law.

9. Intellectual Property

Website content, including text, photographs, graphics, logos, design elements, and other materials, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit protected content without appropriate authorization, except where permitted by law.

The Brunexo name and related brand elements may be protected by applicable intellectual property rights. Nothing in these Terms grants you ownership of those rights.

10. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, and website hosting providers.

Third-party services may be subject to their own terms and privacy policies. We encourage customers to review those policies when using external services.

11. Disclaimer and Limitation of Liability

To the extent permitted by applicable law, Brunexo is not responsible for indirect or consequential losses arising from the use of our website or products, except where such liability cannot legally be excluded or limited.

We do not guarantee that our website will always be uninterrupted, error-free, or available without delay.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot legally be excluded or limited.

12. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Please review that policy to understand how we collect, use, and protect your information.

13. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, website features, or legal requirements.

Updated Terms will be published on this page with a revised date. Changes will apply as permitted by applicable law.

14. Governing Law

These Terms are subject to applicable law and mandatory consumer protection requirements.

Any specific governing-law or dispute-resolution provision will be applied in accordance with applicable legal requirements.

15. Contact Us

If you have questions about these Terms or our services, please contact:

Brand Name: Brunexo
Contact Person: NENENG MULY
Email: up@brunexo.com
Phone: 82330678903