Last Updated: October 29, 2026
At Brunexo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, purchase our products, or contact our customer service team.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
Order Information
- Order number and purchase history
- Products purchased
- Transaction details
- Return, refund, and customer service requests
Payment Information
Payments may be processed by third-party payment providers, including PayPal. We receive the transaction information necessary to confirm and manage orders. Payment providers process payment information according to their own terms and privacy policies.
Technical Information
We may collect information such as your IP address, browser type, device information, website activity, and cookie data to maintain and improve our website.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations and shipping updates.
- Respond to customer inquiries.
- Process returns, refunds, and exchanges.
- Prevent fraud and unauthorized transactions.
- Improve our website and shopping experience.
- Maintain business records and comply with applicable legal requirements.
We use personal information for legitimate business purposes and as otherwise permitted or required by applicable law.
3. Payment Processing
Brunexo may use third-party payment providers, including PayPal, to process transactions.
When you choose a third-party payment method, your payment information may be collected and processed directly by that provider under its own privacy policy and terms. We encourage you to review those policies before completing a transaction.
4. Sharing of Information
We may share necessary information with service providers that help us operate our business, including:
- Payment processors.
- Shipping and logistics providers.
- Website hosting and technical service providers.
- Customer support and order management providers.
- Professional advisers or government authorities when required by law.
We do not sell your personal information to third parties for their own direct marketing purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand visitor activity, and improve the shopping experience.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Data Security and Retention
We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
We retain information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with legal obligations.
However, no online transmission or storage system can be guaranteed to be completely secure.
7. International Data Processing
Your information may be processed or stored in countries where our service providers operate. Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with relevant data protection requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before responding.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children where parental consent or other legal requirements apply.
If you believe a child has provided personal information inappropriately, please contact us so we can review the situation.
10. Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. Please review the relevant privacy policies before providing personal information to third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal obligations. Updated information will be published on this page with a revised date.
12. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Brand Name: Brunexo
Contact Person: NENENG MULY
Email: up@brunexo.com
Phone: 82330678903